BCP stands for Business Continuity Planning and as it’s Business Continuity & Resilience Awareness week we thought we’d share more on this important aspect of…
Our Customer Contact Centre is embarking on an exciting transformation that’ll evolve the way we deliver holiday happiness to our guests. Creating lifelong memories is…
Offering or receiving items of value can be a customary part of developing working relationships with our business partners. However, integrity in business is important.…
As you’ll know one of our top priorities is the safety and wellbeing of the communities we touch but it’s also important we establish strong…
Today we’ve announced the appointment of Paul Ludlow to the newly consolidated role of President Carnival UK and President P&O Cruises, reporting directly to Josh…
Today we’ve launched our Cunard and P&O Cruises upgrade programme – giving all eligible guests the option to upgrade to unsold cabins or staterooms. This…
Carnival UK (CUK) has notched up another first by being the first cruise operator to sign the Armed Forces Covenant recently. Our CUK Military, Veterans,…
In 2019 discussions started about how we can deliver a better experience for our guests with disability and care requirements by understanding their needs better,…
Today we’re publishing our 2022 Gender Pay Gap Report, which captures Carnival UK’s gender pay gap as of April 2021. Access the full report here.…
The Shore Experience team are launching an exciting new destination partnership later this year with ticket only and skip the line tickets that will be…
With the nights being darker and a distinct chill in the air, it can only mean we’re reaching the end of another year – ‘where’s…
Through feedback from fleet colleagues, we understand that it could be challenging at times to reach the right contact for individual queries. To help address…
With only a few days until we see Ventura returning to service we’re coming to the end of our series of UK cruises which marks…
Today we announced the news that Sture Myrmell will take over from Simon Palethorpe as our new president for Carnival UK, effective Oct. 18, transitioning…
Today we’re publishing our 2021 Gender Pay Gap Report, which captures Carnival UK’s gender pay gap as of April 2020. What is the Gender Pay Gap?…
Our Code of Business Conduct and Ethics (Code) is an important foundation which guides us in operating with the highest standards of service and integrity.…
As employees of Carnival UK we’re all brand ambassadors for Carnival UK, P&O Cruises and Cunard, and it’s important to be mindful of what we…
As I’m sure you’re well aware, yesterday evening the UK Government announced its ‘cautious’ plan to lift England’s lockdown over four key stages. While cruising…
The Carnival UK Brexit Working Group is multi-functional across both P&O Cruises and Cunard brands. The group is collaborating to ensure we are all fully…
Today all colleagues at Carnival UK received an email from Arnold Donald announcing the launch of our refreshed Code of Business Conduct and Ethics (the…
During the Christmas period some of us may give or receive gifts to/from our vendors or business partners. Here’s a reminder of your responsibility to…
In December last year, we announced a cruise industry first when we launched digital port guides, powered by travel technology company, Cool Cousin, on Queen…
As we’re almost finished with our End of Year conversations, reflecting on all the extraordinary things we’ve achieved against an ever changing backdrop, it’s almost…
As you’ll have seen in Pete Anderson’s message, we’ve created an Ethics & Compliance (E&C) Department in each Carnival operating company, with responsibility for supporting…
Yesterday Arnold Donald and Peter Anderson introduced our new Corporate wide Culture Essentials including detail on the process so far and the next steps following feedback during…
We’re pleased to announce that today we’re one step closer to cruising! The framework to help cruise lines restart operations in a Covid-secure way has…
New ‘My Account’ sites for both Cunard and P&O Cruises UK Guests, which enable them to see their account, cruise history and other personal details,…
Watch Simon’s latest video update below where he reflects on the past six months of working from home, what we’ve achieved and looks forward to…
At the end of July we shared our intention to begin a collective consultation with a number of our colleagues, ship and shore, relating to…
As you’ll be well aware, with our ships in layup and the reduction of our shore side operations, the Covid-19 pandemic continues to disrupt every…
Following Simon Palethorpe’s appointment as President of Carnival UK, he’s recorded a message to mark his first full week in role, as well as our…
This afternoon, a collective consultation for our shore-based teams on a new organisational structure and changes to ways of working came to an end. Our…
Our Learning & Development team have developed a series of webinars and briefing events which will be delivered over the coming weeks. From highly practical…
Last week we began our consultation period shore side and regrettably announced a significant number of roles at risk of redundancy. We don’t need to…
During the 18 years that I’ve worked for Carnival UK, there have been countless extraordinary, memorable and happy days at work. However, on Monday, when…
Recently we shared our intention to begin a collective consultation around the changes we need to make to our organisation and ways of working, in…
Since announcing our further pause in operations a couple of weeks ago the COVID-19 situation has evolved further still. That’s why, with the current lockdown…
One way we keep ourselves, our Guests and our environment safe and well is through our mandatory and regulatory training, which we’re all responsible for…
Two weeks ago we paused operations until 11 April 2020. Today we’re extending this pause up to and including 15 May 2020. By this time we…
We’ve just published our gender pay gap figures for April 2019, marking our third year of reporting. The gender pay gap is the difference in…
As heroes of ‘safe and well’ and in light of the continued impact of COVID-19, we have reviewed our ship operations and following industry recommendations…
As the continuously evolving coronavirus situation creates further uncertainty for our Guests we’re keen to show our commitment to being Guest obsessed. That’s why, following…
Last week shared our new Carnival Corporation Mission and how we’ve reinvigorated our Carnival UK core values to explicitly align to this. This won’t have…
Our final quarterly fleet update of 2019 for both P&O Cruises and Cunard is now live to watch on Crew TV and right here… P&O…
Since returning to Carnival UK in January this year, I’ve taken the opportunity to have a fresh look at our Finance department and consider how…
We’re pleased to announce that our new pre-cruise websites ‘My P&O Cruises’ and ‘My Cunard’ start the rollout across our fleet from today, giving our…
At the end of every quarter, you have the opportunity to ask members of your Executive Leadership Team (ELT) in Carnival House any questions. These…
Although it may still look pretty similar, our intranet elves have been busy working their magic in the background to try and make The Insider…
At the end of every quarter, you have the opportunity to ask members of your Executive Leadership Team (ELT) in Carnival House any questions. These…
We’re committed to supporting and developing our people to become the best version of themselves and create great leaders of the future. That’s why, in…
Our Values Award scheme is here to celebrate and showcase our shoreside colleagues who demonstrate our values and behaviours, going above and beyond in their…
You may remember us talking about how Diversity and Inclusion was a key focus at the Global Leadership forum in Orlando last year. Well, at…
We’re excited to announce that the next edition of Wavelength has been published and is also available to read online. Published five times a year,…
During 2018 a project team was established to upgrade our CORe application to the latest operating systems – find out exactly what CORe is here.…
Laura Stone, Princess Cruises’ Senior Marketing Manager, won the prestigious ‘Tomorrow’s Travel Marketing Leader’ accolade at the recent Travel Marketing Awards. Laura was commended for…
The Crew Air & Logistics team from Carnival Support Services India (pictured above) seamlessly supported the air travel and accommodation of 25 Carnival UK colleagues…
Our Guests have told us that they want to venture off the beaten track and get a true sense of what each destination has to…
Three weeks after returning to Carnival UK, following a four year spell at Carnival Corporation in Miami, our new Chief Financial Officer sheds some light…
Carnival Corporation & plc (CCO) has taken over the operation of a cruise terminal in Santa Cruz de Tenerife. The facility is the only cruise…