During 2018 a project team was established to upgrade our CORe application to the latest operating systems – find out exactly what CORe is here. The objective was to ensure CORe remains supportable and can maintain the increased capacity to the system with the introduction of our new ships – Iona, Gala 2 and Halifax.

Working with Broadgate (our CORe development/support partner) and with the Technology and Product System Support Testing Teams, CORe was successfully upgraded and tested. (To those more technical among us this means upgrading the Operating Systems to Windows and SQL 2016.)

We are now ready to deploy the new version of CORe to our ships.

When is the change planned?

  • The first ship implementation will take place on Azura on 5th April 2019.  The final implementation will take place in August 2019.

What does this mean to the shipboard operation and Guest experience?

  • To minimise impact to both shipboard operations and Guest experience, the upgrade will be completed overnight during a sea day leading up to a turnaround.

What new functionality does the upgrade introduce?

  • The upgrade will introduce no new functionality.  If you think of it in terms of a car, we are replacing the engine so that the car will continue to run for another 100,000 miles!

 What’s next?

  • CORe will continue to be updated across the fleet, the last ship implementing in August
  • Ship specific communications will be sent to ships leading up to their go-live dates.


We’d like to welcome Andy Morton to the team who will be taking over from Mike Winterbottom as Project Manager.  Mike will be taking a secondment to cover maternity leave as Programme Director.

If you have any queries or concerns regarding the CORe Fleet Technology Upgrade project overall please do not hesitate to contact the project team.

Alex Pepper – Implementation Manager pepper@carnivalukgroup.com

Andy Morton – Project Manager morton@carnivalukgroup.com

Like Love Haha Wow Sad Angry


Leave A Reply