In August 2018, P&O Cruises announced that the discretionary daily Service Charge on board will be removed from May 2019 (cruises A911, B912, E911/A, J903, N910, R907, X907 and all cruises thereafter).

As P&O Cruises has the ambition to become Britain’s number 1 holiday choice we need to offer holidays which can compete with land-based alternatives. That’s why we’ve made this change based on feedback we’ve received – great news for our Guests.

This change will make it easier for Guests to choose a cruise with us over other cruises or land-based holidays because the costs are clear. We want to create unforgettable holiday happiness for our Guests by ensuring they relax, knowing everything is taken care of.

We’ve made sure that our Guest-facing ship’s company are fully aware of the change and what it means, and that they have all the information they need when this change comes into effect. That’s why we equipped them with the below Q&As:


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