Recently the P&O Cruises team held a special event in Cartagena, Colombia to celebrate our loyal top tier Peninsular Club guests sailing on Aurora’s Grand Tour.
Hosted by Beth Bond, Director of Guest Acquisition and Retention and Kelly Frew, Events Director, the event was held at Casa 1537, a stunning venue in the heart of Cartagena’s old town. 165 of our most loyal ‘Ligurian’ tier guests were treated to a sumptuous lunch and entertainment from a variety of local performers representing Colombia’s history and culture. They were joined by Captain Simon Love and Senior Officers from Aurora, including Richard, James and Paige from the ship’s onboard Loyalty and Cruise Sales team who were integral in the planning and delivery of the event.
Beth Bond, Director of Guest Acquisition and Retention said:
“Our Ligurian guests have sailed 201+nights with P&O Cruises in the past three years and are incredibly valued. Some of these guests spend more time on our ships then they do at home! They are incredibly passionate about our brand and our crew and have a lot of amazing insight and experiences to share. These events are in place to thank them and cement their loyalty to our brand.”
Delighted with the event, here’s what some of our guests had to say…
“We thoroughly enjoyed the Ligurian Grand Tour event. What a lovely welcome that set the scene in such an amazing venue. Thank you.”
“The Ligurian day out was wonderful in every way. Well done.”
“The venue was delightful, as was the food and drinks and the entertainment was excellent. Thank you again, we had a super time – one of the best loyalty events I have ever attended.”
Cartagena is just one stop of the incredible Grand Tour cruise on Aurora visiting South America and the Caribbean. Guests said their highlight so far was Falkland Islands and they were all very complimentary of the cruise.
Well done to all the team ship and shore for such a fantastic event and continuing to create unforgettable holiday happiness for our guests. Next stop for the team is Dubai with a special event to celebrate our loyal guests sailing on Arcadia’s World Cruise – watch this space for more on that coming soon!
