Who are we?
We make IT happen across ship and shore, through our Technology Architecture, Project Governance & Delivery, Infrastructure & Operations, Technology Security, Risk & Compliance teams.
What do we deliver?
- We maintain, support and secure all of the laptops, desktops, servers, storage, network and applications across the fleet, shore and our remote sites.
- We deliver new and upgraded technology to enable business initiatives.
Fun Facts:
- During a refit, the team spend approximately 50 hours cabling the Computer Room and Hubs across the ship.
- We are delivering over 100 new and existing systems on Iona (All of these systems will need to be tested).
- There are 150+ touch points the Guest has with IT systems during the customer journey (touch points cover pre cruise, on board and post cruise). For example If a Guest goes to reception and request’s a print out of their bill – that’s a touch point.
- The number of cakes and biscuits eaten by the BA & Testing Team alone in a week reaches 3 figures…