If you’re embarking your ship in Civitavecchia, please follow the guide below for information about airports, hotels and travelling to your ship.
Customs and Immigration
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport.
If your luggage is lost during your journey, please provide the address of the Civitavecchia Port Agent (below) and include the name of the ship you are due to embark A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Civitavecchia together with sending a copy of the Claim Report.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by a representative in the respective meeting point as shown below. The meeting point for each terminal are:
Joining the next day – transfer from airport to the hotel
If you are joining the next day, once you have collected your luggage proceed to the meeting point.
At the meeting point you will be advised and taken to one of the allocated hotel that you will be staying. This will be one of the below hotels.
The meeting point for each terminal are:
Hotels
If you are joining the next day of your arrival in Bridgetown Platinum Port Agent representative will be taking you to one of the below hotels.
HOTEL MEDITERRANEO-
Address: VIALE GARIBALDI – CIVITAVECCHIA Hotel Phone Number: +356 2010 4488
- or
7 BELL’S HOUSE
Address LARGO PLEBISCITO 23- CIVITAVECCHIA Hotel Phone Number: +39 344 3427143
- or
HOTEL DE LA VILLE
Address LARGO PLEBISCITO 23- CIVITAVECCHIA Hotel Phone Number: +39 0766580507
- or
HOTEL TRAIANIO
Address VIA F. FILZI – CIVITAVECCHIA Hotel Phone Number: +39 0766 544282
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
Hotel Meals
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 08:15AM, unless told otherwise at check in. If a transportation issue arises, ask the hotel reception to contact the Port Agent.
Fleet Travel emergency contact details:
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Port Agent Emergency contact details
Gabriella Sorrentino – mobile/WP +39 3337615108
E- mail sorrentino.gabriella@bellettieri.org
Kruta Evis – mobile/WP +39 3337655373
E- mail kruta.evis@bellettieri.org
Federica Colantoni- mobile/WP +39 3346706017
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