For many people challenging or difficult conversations will often feel like your being forced to act out of your comfort zone.
Walking into challenging conversations feeling under prepared can leave us feeling nervous, particularly if we’re unsure of the outcome or how the other person might respond. Being able to talk about sensitive topics is beneficial to our working relationships and is a key part of working alongside others.
‘Speak Up’ is a key behaviour within our Culture Essentials, so it’s important that we’re open and honest with our colleagues so that we can improve upon how we do things and move forward.
Chances are we’ll come across challenging conversations many times in our working life, so rather than avoid them, we want to help you feel confident in approaching any situation.
The Challenging Conversations guide is available to support you and provides practical steps to follow so that you can walk into any conversation feeling more comfortable and prepared.
In the guide, you’ll find helpful tips on:
- Getting prepared
- Recognising and managing your emotions
- Structuring the conversation
- Using the right skills
- Next steps and follow up
Ready to develop your skills?
Search for Challenging Conversations on The Cove to build on your skills!
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