Transforming our guest experience
Our Customer Contact Centre is embarking on an exciting transformation that’ll evolve the way we…
Browsing: CCO
Robert’s Leadership Update
Over the last month or so I have spent a lot of my time learning…
CCO Recruitment event
The Contact Centre Operations team are holding a recruitment event on Wednesday 4th March 2020…
CCO’s Snug
You may remember back in September there was a post about the Contact Centre’s Snug…
Contact Centre news updates
P&O Cruises Double Launch Event In October the Contact Centre hosted their first ever exclusive…
Spotlight On… Liz Scott
Welcome to Shared Services’ Spotlight on! Each month a colleague from Shared Services will have…
Contact Centre’s new wellbeing initiatives
Contact Centre Operations have just launched two fantastic wellbeing initiatives for the teams, Wellness 366…