See where your career could take you…
Building on the success of our Career Passports for Hotel Ratings, we’re excited to launch Career Passports for Hotel Officers, giving you a clearer view of the opportunities available and how you can progress your career, right through to SMT.
The new Career Passports have been shaped by your feedback. You told us you want greater transparency around career opportunities, clearer expectations for progression and a fairer, more consistent approach.
We want to retain and develop our talented people and make it easier for you to explore opportunities and build your career with us. Each Career Passport sets out where you could go next and what you need to do to get there, with clear guidance on the skills, knowledge and behaviours you’ll need to progress. Senior Hotel Officers will also have access to LinkedIn Learning pathways to further support their development.
Alongside the Career Passports, we’re introducing clear eligibility criteria and a consistent Succession and Promotion process, giving you greater clarity around how progression works.
What’s available?
- The Hotel General Manager Career Passport is already live, with our first Cunard colleague enrolled.
- The F&B Manager Career Passport is complete and ready to launch in line with demand, and Inventory Career Passports are currently being developed.
And there’s more to come. We’ll continue developing Hotel Career Passports over the next 18 months, with all Hotel departments planned for completion by early 2028.
Take your next step, wherever you are
We’re also making it easier and more flexible to explore your next career opportunity. Following a successful trial, we now have a process in place to apply for future Career Passports while off assignment, so you can apply at a time that works for you.
Explore what’s possible for you
Whether you’re ready to take your next step or simply want to understand where your career could take you in the future, take a look at our Hotel Career Passports to see what could be ahead. Opportunities to apply will be launched in line with demand, so keep an eye on the promotions calendar or speak to your HR Manager on board to find out more.