Embarking your ship in Fremantle, Australia

Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the local Port Agent (below) and include the name of the ship you are due to embark.

A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Fremantle together with sending a copy of the Claim Report.

If joining same day, you will be met by an allocated driver be at the airport, inside the terminal to collect and transfer you to the cruise ship terminal.

If you have arrived on an International Flight at Terminal 1, please wait near the Money Exchanger until driver has located you.

If you have arrived on a Quantas International flight, please wait near the Car Rental booths until driver has located you.

If you have arrived on a Domestic Flight, please wait near the baggage collection area given by the airlines from your flight.

Note: Please Do Not Wait Outside Airport Terminal for Driver      

If you are joining the next day, once you have collected your luggage proceed to the meeting point. At the meeting point you will be advised and taken to one of the allocated hotel that you will be staying.

If you have arrived on an International Flight at Terminal 1, please wait near the Money Exchanger until driver has located you.

If you have arrived on a Quantas International flight, please wait near the Car Rental booths until driver has located you.

If you have arrived on a Domestic Flight, please wait near the baggage collection area given by the airlines from your flight.

Note: Please Do Not Wait Outside Airport Terminal for Driver      

Fremantle Inchcape Shipping Services port agent use many hotels to accommodate crew and can change due to capabilities of the hotel. The driver will know your allocated hotel at the time of pick up.

At the hotel, please be prepared to give them your name and show your joining letter. Inchcape Shipping Services will pay for your room on behalf of the principal this includes tax and meals. Rooms are NON-SMOKING. All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.

If a hotel issue arises, contact Inchcape Shipping Services on mobile 61 428 937 013 also on

WhatsApp. Do not leave a voice message.

Hotel Meals

Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.

Breakfast is available beginning at 06:00AM

Please be ready in the lobby for pick up time 07:00AM, unless told otherwise at check in. If a transportation issue arises, contact Inchcape Shipping Services on mobile 61 428 937 013 also on WhatsApp. Do not leave a voice message.

Telephone:            +44 (0) 800 0488717 E-mail:        fleettravel@carnivalssi.com

Inchcape Shipping Services

Name:                                Luke Geneve

E-mail:                               Cruiseops.Fremantle@iss-shipping.com  Phone:                              +61 428 937 013 WhatsApp:                     +61 428 937 013