We often hear the phrase Learning from Experience or LFE for short but what does it actually mean? The term lessons learned refers to the experience you gain by participating in and completing a project. This isn’t just something we do at the end of a project; we look to apply past lessons learned at the beginning of a new project and compile new findings during it and of course at the end.
The purpose of documenting and applying the lessons learned is to encourage improvement in best practices for future projects. This helps create a team that learns to repeat those things that went well and improve on those things that’s didn’t go quite as well.
So how does it work in Corporate Shipbuilding?
The lessons learned from projects are compiled from feedback gathered via a survey form, discussion workshops with project team members and other stakeholder(s) as necessary, as well as from both realised and unrealised risks in the project risk register. The lessons are then categorised by project phases and knowledge areas to assist teams in identifying which lessons may be beneficial at a particular stage in delivery. The outputs are posted on this page of The Insider so anyone within Corporate Shipbuilding can access them.
The PMO Team manage any open / pending actions with the owners until closure and the Master Log [link to be added to PDF] updated as appropriate.
A quarterly update is shared with the ELT and LFE insights cascaded out at various phases through each newbuild project.
Below is the high-level process flow. The full process document and template can be found on the G-HESS platform here.

LFE Reports
Seabourn Venture (MAR172)
Arvia (S717) – Coming soon!
**NOTE: Some knowledge areas may not contain lessons learned if none were documented throughout the project lifecycle**