More of our people earn their White Star Service badges

The Shore learning team has been busy delivering White Star Service modules for people across Carnival UK. Recently 17 colleagues completed the suite of modules and are now proudly wearing their White Star Service pin, joining over 300 of our global colleagues.

The building blocks offered by the White Star Service Academy help us to gain a better understanding of the Cunard brand. They also highlight the important role that each and everyone of us are playing in the delivery of exceptional White Star Service to our Guests by living our brand values in everything that we do.

Simon Palethorpe, President of Cunard and members of his senior leadership team were present to meet the new White Star Service Academy graduates and to hand them their White Star Service pin and certificate. Congratulations to all!

Here’s what some of our people had to say…

Jade Williams (Contact Centre Operation)
“It showed me the importance of how we communicate with our Guests.”

Darren Clarke (Information Technology)
“I signed up after Josh Weinstein mentioned the programme in one of his monthly talks on the work floor. Working in Shared Services the training really helped me to better understand Cunard.”

Suzanne Butcher (Strategic Partnerships)
“The training videos from the sunny Island of Imperia are great, I wish I were there!”

Caroline Martin (Guest Services)
“The White Star Service training] brings us together as a brand.

Are you a Cunard employee or are you in a role supporting the Cunard brand and do you also want to earn your White Star Service pin? Please visit The Cove and check for future courses in the Cunard Directorate.