Whether they work on ship or shore, whether they work in a kitchen, an engine room or an office, we rely on brilliant people to create unforgettable holiday happiness for our Guests, and unforgettable careers for our people.
From saving lives, to acts of safety and delivering exceptional service, our award-winning colleagues for March have all gone above and beyond while at work.
Queen Elizabeth – Norman Nabata, Sous Chef
Throughout the Australian, Japanese and Alaskan Voyages Norman has Performed extremely well I’m proud to have such a pro active, reliable and dedicated Individual in my team he really stands out to be one of my top performers. He is Thoughtful, an ambassador for promoting Team work; he supports the Britannia Galley by sending his team over when his galley is not busy without been asked. And supports the Lido when the Verandah is closed for lunch. Norman has a great working relationship with all his fellow colleagues he creates a happy and productive environment to work in and has a very special bond with the service team together they offer an Excellent Cunard dining Experience.
In My Eyes Norman is a True Star Thank you for all what you do I you are a true asset to Cunard.
Queen Mary 2 – Santosh Kumar Patil, Security Patrolman
Queen Victoria – Rodelo Regado, Galley Utility
During the Philippines independence day dinner in the crew mess, Rodelo did an excellent job of continuously topping up the food that was running out on the lint – this was a very busy session and he did an amazing job. He was a great help to the officers serving behind the line. It’s a hot and pressurised job and Rodelo did everything with a smile and enthusiasm.
Arcadia – Tijumon Thomas, Waiter
Tijumon received 14 guest nominations from both the Belvedere buffet, where he works during the daytime and the Meridian restaurant in the evening. He takes great pride in his job and demonstrates his passion and professionalism while performing his duties. He assists mobility impaired guests by remembering them by name, recognising their likes/dislikes and ensuring they get their tables close to the buffet counters, preventing them from walking long distances, thus treating them as individuals. This in turn makes them feel special and creating a lasting impression in customer’s minds. He goes the extra mile on daily basis in care of customers needs. Tijumon greet guests with a warm, genuine and friendly smile in whichever outlet he works and the guests in turn look out for him for his remarkable service together with pleasing personality. In the Freedom dining restaurant, Tijumon delivers exceptional customer service and great dining experience. Guests especially request for Tijumon’s tables to be served by him and that they do not mind waiting for even more than an hour. This justifies the great comments that he has received. He is certainly an asset to the Restaurant team!
Aurora – Robyn Lidsey, Shop Assistant
Robyn received 3 nominations for the way she handled, calmed and reassured guests during rough seas on a tender operation. There were glowing comments about how she dealt with upset guests in a calm and professional manner making them and others at ease.
Azura – Leanne Robertson, 1st Engineer Officer
Leanne was covering several roles for a period in technical while they were short manned. Despite this she never failed to respond to a request from the hotel department on pretty much any subject as she was our real go to at the point. I found her truly inspiring whenever I thought I was having a difficult day I just thought of what she was having to do.
Oceana – Danniel Dela Cruz, Hotel Assistant
Due to pulper shut down for 3 days from the Main Galley this resulted in only the deck nine Pulper working during the night. This crew member made sure that he cleared all the food waste by segregating and checking the waste the night before it was disposed in the pulper. This ensued only the correct items went into the pulper and focused on our ECP requirements.
Oriana – Ronald Adecir, Electric Technician
During a crew Drill, Ronald as part of the lifeboat operating crew (Check off Duty) had performed above and beyond his lifeboat duty, assisting and directing both ‘first in charge’ and ‘second in charge’ particularly with the Reader / Checker process prior to boat hoisting.
Ventura – Ryan Magno, Bar Steward
Ryan Magno assisted a guest while he was ashore during the Monaco Tendering, Guest lost their shoe and Ryan happily gave his as a replacement. He went above and beyond to ensure guest arrived back to ship safe and happy all during his time off.