Whether they work on ship or shore, whether they work in a kitchen, an engine room or an office, we rely on brilliant people to create unforgettable holiday happiness for our Guests, and unforgettable careers for our people.
From saving lives, to acts of safety and delivering exceptional service, our award-winning colleagues for April have all gone above and beyond while at work.
Queen Elizabeth – Mika Hoshino, Events Manager
Mika has been an outstanding officer and worked way above her normal duties during the Japanese deployment. She has supported the Captain, Hotel Manager and many other officers and departments due to her Japanese language. Mika has been involved in the overwhelming number of welcome ceremonies, events, show rounds, media events, marketing photo shoots to name but a few. Mika also assisted Carnival Japan and did so with absolute professionalism. She’s definitely a hero of the Japanese deployment.
Queen Mary 2 – Stojan Stamadjiev & Navneet Kumar Dhage, Head Waiters
Both Stojan and Navneet acted calmly during choking incidents in their restaurants. Without their quick thinking it could have been a very different situation for their Guests.
Queen Victoria – Jay Almen, Carpenter
Jay created several excellent pieces of work in his own time for a very good cause – the World Voyage charities. His skill, knowledge and expertise, as well as his excellent attention to every detail, are beyond comprehension. It was a tremendous effort and Guests and colleagues were all very proud of the finished products. Well done and thank you!
Arcadia – Rox Garbin, Technical clerk
Rox as been covering two critical technical and deck clerks roles. He received a nomination from the Customer Services Manager for “doing an amazing job covering both roles and not letting performance drop across either area during a very busy period”. He has been providing essential support as deck clerk ensuring the smooth administrative operation of the deck department and also working on all items which affect the whole ship’s operation. In addition he acts as a role model for our HESS (Health, Environment, Safety and Security) culture on board.
Aurora – Andrew Gonsalves, Waiter
Andrew has been consistently nominated by Guests for his positive approach and his work in the Alexandria and Buffet restaurant. Andrew welcomes his Guest in the Horizon Restaurant by saying ‘welcome to Andrew’s paradise’ which Guests love to hear! Andrew always goes extra mile to exceed Guest expectations, is always calm and smiling and has been commended by his supervisors for his work ethics and friendliness. Andrew is truly a star in the restaurant department!
Azura – Saleem Akthar, Leading Seaman
Saleem spotted an unidentified boat following Azura for approximately 90 mins. He showed extremely tactful vigilance, following the correct procedures when reporting, staying calm and composed in what many would have found an extremely stressful situation. This is a great example of HESS (Health, Environment, Safety and Security) in practice; showing great security and safety awareness.
Britannia – Melroy D’Silva, Senior Security Patrolman
Melroy is a very proactive HESS Action Team Rep and regularly submits near misses / suggestions. He goes about his business anonymously and with the minimum of fuss. He is a keen volunteer when team members are requested to step forward for tasking, duties or to assist in training.The fact that he delivers cards to Safety Officers without Security Officers knowledge shows he does not seek approval or reward for the efforts, rather that he just cares. He shows sufficient competency and proficiency to be considered as a Fleet Safety Trainer.
Oceana – Christian Oyzon, Hotel Assistant
In his spare time, Christian painted the backdrop for the children’s activities. He put in a lot of hours and did an amazing job!
Oriana – Ralph Yap, Assistant Waiter
Ralph has received Guest nominations for being courteous, polite and always being helpful towards Guests. One Guest complimented Ralph saying that he is the best waiter they have had in 21 years of cruising, and another Guest appreciated the fact that Ralph always had a kind word to say.
Ventura – Zoe Hearn, Entertainment Host
Zoe found an upset Guest on deck. She dealt calmly and professionally with a very difficult and potentially dangerous situation. She kept the Guest safe until security arrived to take charge of the situation, and she presented a clear account of events to the medical team which helped with their clinical assessment. She is a credit to the team and the company.
Carnival House – Simon Flower, Vice President, Strategic Projects
Simon was nominated by colleague Irena Miniaylenko who said, “Recently, I had to do a speech in front of the Finance and Legal teams. I was very excited about this opportunity, but also very nervous at the same time. Simon asked if I was OK and suggested that we practise the speech together. He advised me on how to control my emotions, how to hold my posture to give confidence (both to me and the audience) and how to project my voice to the back of the room.
Despite his busy schedule, Simon showed concern both for my development and the anxiety I was showing regarding this opportunity. His support boosted my confidence and the coaching made me believe that I can do it. In the end, the speech went really well, I received some great feedback and it was an amazing experience. We need more leaders like Simon Flower.”