If you’ve got stories to tell and news to share about your department or your colleagues, it’s really easy to keep Carnival House and our ships’ company up to date through our communication channels. You can also use the channels to seek support for projects to help us deliver our purpose and long term ambitions.
The Insider
This website is our key communication channel and the best place to find out the latest news and read stories about our people, our brands and our fleet.
You can submit an article at any time and we’ll aim to publish it within one week. If your article is part of a bigger communications plan, let us know your schedule and we’ll support you with publication dates that are in line with it – just make sure you submit content at least a week ahead of when you’d like it to be live.
You’ll find guidance on submitting an Insider article here. You might also find this tone of voice guide* useful to help with writing your copy. (*The guide is stored on the Bridge so you’ll need to be logged into Carnival UK’s network to access it.)
Weekly Update
This weekly email is sent on a Friday to all Carnival House colleagues. It focuses on things that we need to know or do, as well as highlighting the lead stories live on The Insider. Features are short with links to The Insider or the Bridge for more information. There’s an all-colleague and a line manager version; the line manager version expands on featured updates with key manager-specific actions.
If you’d like to feature something in the Weekly Update, submit the form below no later than 12:00 on Wednesday for inclusion that week (unless you have additional information which needs to be uploaded to The Insider, in which case the deadline is 17:00 on Monday).
- Here's how to submit content for the Weekly round-up
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The Weekly Update, as its name suggests, is a weekly email that’s sent every Friday and focuses on the things that Southampton-based teams need to know or do.
If your message is relevant for all your Southampton-based colleagues i.e. a process change etc. then the Weekly Update is probably a good place to share your news – we always review content requests, so we’ll be in touch if we think there’s a better way to reach your colleagues.
When you submit your content:
- Keep your message short (maximum three sentences)
- Keep it simple (avoid jargon, acronyms and use Plain English)
- Make sure there’s a clear action (email address, link to Insider article, event time and date etc)
- Include line manager action/s if there’s something specific you need line managers to do. This should be 10 – 15 words
If you have a lot of content, it’s a good idea to submit an Insider article too (click here for details). That way, we can link to your article from the Weekly Update – we need a bit longer to publish an Insider article so you’ll need to send us your submission by 17:00 Monday, rather than the normal Weekly Update deadline of 12:00 Wednesday.
[contact-form-7 id=”11931″ title=”Submit a piece for The Weekly Round-up”]
SMT Dashboard
Our colleagues on board have told us that the information and requests they receive from individuals ashore can sometimes be unclear and difficult to prioritise.
So we can support you in making sure your content lands in a way that will reach your objectives, whilst minimising disruption on board, we send out a weekly operational update to the Senior Management Team on board – Captain, Deputy Captain, Chief Engineer, Hotel General Manager and HR Manager.
If you’re undertaking a project that will impact our people on board in any way, you should include an update in the SMT Dashboard at all the key milestone points in your project.
- Top tips on how to present your content for the SMT Dashboard
- – Keep it short and simple
– Start with the why, who, what and when
– Always be clear on the impacts and benefits i.e. What’s in it for me?
– Get straight to the point
– Use plain English
– State audience, actions, key dates and contacts
– Give as much notice as possible – use teaser messages that it’s coming
– Format: use subheadings, bullet points and bold text
– Keep file sizes of attachments small less than 2MB.
Deadline for content is 17:00 Friday to feature in the next SMT Dashboard, issued on a Tuesday.
Use this submission form to draft your content and email to internal.comms@carnivalukgroup.com
Instagram
Where we share photos and support our other channels through photo-led content. If you share photos of Carnival House events, ship visits, adventures ashore or life at sea, tag @CarnivalUKComms to give us permission to regram your photos. We’ll always credit you!
If you’d like to use this channel, you’ll need to supply an image 1080 x 1080px and copy for the post. Email your content, along with your deadline and details of your wider communications campaign, to internal.comms@carnivalukgroup.com
To help you with the look and feel of your communications, use the Carnival UK interim guidelines.
If you’re creating communications that are branded P&O Cruises or Cunard, you’ll need to use their brand guidelines, available on the brand Asset Banks.