Crew Planning
We are your team of dedicated Crew Planning Consultants, planning assignments for every seafarer in the Carnival UK fleet. We’re here to ensure that our ships are sailing with their full complement of motivated, qualified, competent, and happy crew.
An ‘assignment’ is your planned tour of duty with a start and end date, an assigned ship, and the role (rank) you’ll be employed in. To ensure expertise, experience, and continuity, all the roles onboard are divided into three areas: Cunard Guest Experience, P&O Cruises Guest Experience, and Maritime.
Guest Experience (Cunard and P&O Cruises)
Maritime
Your Crew Planning Consultant will have a dedicated area of expertise, planning assignments for specific areas. If you have an assignment query, please see our Help section.
Meet the teams
Have an assignment query or want to submit a Crew Planning Assignment Request?
- You are currently onboard
- You are not currently onboard
- If you are managed by a Global Talent Partner (GTP)
If you have an assignment query or want to submit a Crew Planning Assignment Request whilst you are onboard, you are invited to submit your request via our online request form. The form will automatically be sent to the Crew Planning team for review and final approval.
Please note that all future Crew Planning Assignment Requests should be submitted at least 30 days before the end of your current assignment.
If you have a Assignment Query or Request after your contract has ended and you are no longer onboard, please be guided as follows:
If you are managed by Carnival UK, please contact the relevant Crew Planning team:
- please visit our FAQs for details of how to contact the team
- Please note that if you are a member of the Youth team, all contact is with the P&O GE Rotations
- If you need to speak to a Crew Planning, please call the 0800 number provided for the Crew Planning team in your JI’s and select the appropriate option:
If you are managed by a Global Talent Partner (GTP)
If you are managed by a Global Talent Partner (GTP), i.e., CSSI, Magsaysay, Singa, CTI, MacKinnon, BGOS, please get in touch with their HR Officer or your regular contact in your GTP.
Please note, if you contact the Crew Planning team directly you will be asked to contact your GTP for assistance.
Assignment requests can only be submitted whilst onboard.
If you are managed by a Global Talent Partner (GTP), i.e., CSSI, Magsaysay, Singa, CTI, MacKinnon, BGOS, please be guided as follows.
If you have an assignmetn Query or Request whilst you are onboard, you are invited to submit your request via our online request form. The form will automatically recognise your onboard manager and your request will be submitted to them for initial endorsement, and then to the Crew Planning team for review and final approval.
Please note that all future assignment requests should be submitted at least six months in advance.
If you are not currently onboard, please get in touch with your GTP HR Officer or your regular contact in your GTP.
Please note, if you contact the Crew Planning team directly you will be asked to contact your GTP for assistance.
Assignment requests can only be submitted whilst onboard.
What are the Assignment Policies?
Here you will find useful information about how assignments are planned, and what to do if you need to make a change to your current or upcoming assignment.
When planning Crew Planning Consultants are guided by the Crew Planning Policy (FPO 009), factoring in continuity, handovers, projects, ship itineraries, training, operational requirements and succession planning, to name but a few. Please visit Policies (GHESS) for more information.
Assignments are generally planned to a minimum 12 month rolling view where possible, although amendments are sometimes necessary at short notice if operationally required.
Once you have signed your SEA (Seafarer Employment Agreement) you are agreeing to work onboard for the dates specified. However, we understand that things can change, and you may need to request to amend your confirmed Tour of Duty.
If you think you may need to disembark early, please consult (FPO 001) Fleet Early Disembarkation Policy (Policies GHESS). The following scenarios are accepted reasons to disembark early:
If you need guidance or advice on what to do if you need to request early disembarkation, please either speak to your HOD or the onboard HR Manager.
There is also a policy if you would like to request additional leave (Fleet 14 – Fleet Additional Leave Policy) – visit Policies (GHESS) for more information.
If you work for one of our Revenue Partners (i.e. Hardings Retail, OneSpaWorld, Carnival Casino, Clarendon Fine Art, De Montfort Art, Tempest Photography), please contact your company directly with any assignment queries.
If you have any more questions take a look at our FAQS page.