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If you’re embarking your ship in Los Angeles, please follow the guide below for information about airports, hotels and travelling to your ship.
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in USA
Immigration check upon arrival in USA
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. Please provide the following address:
Contact detail and address: Intercruises – Los Angeles
1379 Park Western Dr, no 895, San Pedro LA, California, 90732, United States
E-Mail: portagencylax@intercruises.com
A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent with sending a copy of the Claim Report.
Joining same day – transfer from airport to the cruise terminal
If joining same day, for international arrivals you will be met by a representative at the Coffee Bean for pickup. Any issues please reach out on: whats-app to+1 206 683 5496
If joining same day, for domestic arrivals you will be met by a representative at the baggage claim. Any issues please reach out on: whats-app to+1 206 683 5496
Joining the next day – transfer from airport to the hotel
If joining next day, for international arrivals please proced outside for the shuttle busses. Once outside look for the RED sign displaying “Hotel Shuttle and Private Parking shuttle pick-up”. Wait for the Sonesta Hotel shuttle to arrive.
If joining next day, for domestic arrivals proceed up to the Check in level and outside. Once outside look for the RED sign displaying “Hotel Shuttle and Private Parking shuttle pick-up”. Wait for the Sonesta Hotel shuttle to arrive.
The hotel offers a complimentary airport shuttle that operates seven days a week from 5:30 AM to 12:30 AM, running approximately every 20–30 minutes. You may call, text, or message the shuttle via WhatsApp or WeChat to request a pickup, although this is not strictly necessary. The shuttle contact number is +1 (206) 714‑444‑4473.
The white hotel shuttle picks up passengers on the upper departure/ticketing level of the airport. Look for the red sign labeled “Hotel Shuttle and Private Parking Shuttle Pick‑Up” and wait there for the shuttle.
Hotels
From the airport make your way to Sonesta Los Angeles Airport
4* Star –Sonesta Los Angeles Airport LAX
5985 W. Century Blvd, Los Angeles, CA 90045
For SMT and Exec Team only, your allocated hotel is Sonesta Los Angeles Airport, an individual transfer to and from the hotel will be organized by the Port Agent, meeting point for International arrivals is outside of customs, for Domestic arrivals, at baggage claim.
4* Star –Sonesta Los Angeles Airport LAX
5985 W. Century Blvd, Los Angeles, CA 90045
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
Hotel Meals
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 10:00AM, unless told otherwise at check in. If a transportation issue arises, contact Los Angeles Port agent on whats-app to +1 206 683 5496
It is approximately a 40 minute drive to the pier from the hotel.
Fleet Travel emergency contact details:
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Port Agent Emergency contact details
Port Agency name Intercruises Port Operations
Email portagencylax@intercruises.com
Mobile Number +1206 441 3300
WhatsApp – +1206 441 3300