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If you’re embarking your ship in Barcelona, please follow the guide below for information about airports, hotels and travelling to your ship.
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Barcelona.
Immigration check upon arrival in Spain
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport.
If your luggage is lost during your journey, please provide the address of the Barcelona Port Agent (below) and include the name of the ship you are due to embarking:
Noatum Cruises Barcelona, MV XXX (vessel)
Ronda del Port Tram V (Ed. Autoterminal)
08039 – Barcelona
SPAIN
+34 628 11 78 95 (24/7)
A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Barcelona together with sending a copy of the Claim Report.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by a representative in the baggage claim area holding a board with your name, who will take you to the cruise ship terminal. The meeting point for each terminal are:

Joining the next day – transfer from airport to the hotel
If you are joining the next day proceed to meeting point in the airport terminal shown below.
At the pickup point you will be advised and taken to one of the allocated hotel that you will be staying. This will be one of the below hotels.


Hotels
If you are joining the next day of your arrival in Barcelona Port Agent representative will be taking you to one of the below hotels.
4* Hotel – Front Air Congress
Address: Calle de los Alberedes 16, 08830, Sant Boi de Llobregat Barcelona
4* Hotel – Alexandre Fira Congress
Address: Calle de José Agustín Goytisolo 9, 08908, Hospitalet de Llobregat, Barcelona
Members of Senior Management Team (Captain, Staff Captain, Chief Engineer, Hotel General Manager, Human Resources Manager) and Executive Officers (Staff Chief Engineer, Staff Electro-Technical Officer, Senior Doctor, New Build – Guarantee Engineer) will be accommodated at the hotel specified below.
4* Hotel – Atiram Arenas
Address: Carrer del Capità Arenas, 20, Les Corts, 08034 Barcelona
4* Hotel – Atiram Tres Torres
Address: Carrer de Calatrava, 32, Sarrià-Sant Gervasi, 08017 Barcelona
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
Hotel Meals
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 06:45AM, unless told otherwise at check in. If a transportation issue arises, ask the hotel reception to contact the Port Agent. There will be a bus service from the hotel to the ship. The timetable will be decided by the ship Crew Service manager for smooth onboarding process.
The hotel reception will provide the allocated list for the transfer.
Fleet Travel emergency contact details
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
