Advice and information for you and your family

The Crew Assistance Programme offers practical advice and information in multiple languages.
You can also speak to trained telephone counsellors direct from any ship’s phone or on land.


Free and confidential

Your employer covers the cost of the programme so it’s free for you to access, however anything you talk about is confidential and will not be shared with your employer.

Watch the video to find out more…

Click or call 24 hours a day, 7 days a week

Online:
Visit guidanceresources.com
Register using Web ID: CarnivalCAP

By Phone:
Dial 22222 from any ship’s phone or call the following numbers on land:

  • UK: 0800 917 5320
  • India: +91 9818 711035
  • Philippines: +63.2839 953309
  • Worldwide: Dial +44 2033 183 154 for a local freephone and state number