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If you’re embarking your ship in Sydney, please follow the guide below for information about airports, hotels and travelling to your ship.
IMPORTANT: Never leave your important or valuable items unattended while you are travelling to/from a ship
Please note embarking crew members must be onboard motor coach transportation to pier no later than 07:0M the day of sailing.
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Sydney
Immigration check upon arrival in Australia
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the local Port Agent (below) and include the name of the ship you are due to embark:
Carnival Corporation & plc Level 5, 465 Victoria Avenue, Chatswood NSW 2067
A copy of the claim should be kept for your records. You must notify the local port agent and Crew Manager aboard your ship as soon as possible.
Lost or Delayed Personal Possessions
Unless your Seafarer’s Employment Agreement Part B states otherwise, your personal belongings are not insured by the company while travelling to or from the ship. We recommend that you obtain suitable personal belongings and/or travel insurance to cover loss, damage, or delays to your luggage or other personal property during travel. The company is not responsible for any costs relating to the collection, storage, delivery, or onward transportation of personal belongings that are lost or delayed while in transit.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by a representative in the baggage claim area holding a sign with ship name and you will be transferred to the cruise ship terminal.
If you have arrived on an International Flight at Terminal 1, please wait near the Money Exchanger until driver has located you.
If you have arrived on a Quantas International flight, please wait near the Car Rental booths until driver has located you.
If you have arrived on a Domestic Flight, please wait near the baggage collection area given by the airlines from your flight.
Joining the next day – transfer from airport to the hotel
If you are joining the next day, you will be expected to make your way to Travelodge Hotel Sydney Airport. Note: Please Do Not Wait Outside Airport Terminal for a Driver
Please proceed to the hotel directly by taking the hotel’s complimentary airport shuttle. Take the Wilson Parking hotel shuttle, located outside the arrivals area. The shuttle runs every 30 mins between 5:00am and 11:00pm. If arriving between 11:00pm – 5:00am please contact the hotel to request the shuttle.
Domestic Arrivals
Once you have collected your luggage, proceed to the horseshoe bend in the road between T2 & T3.
International Arrivals
Once you have collected your luggage, exit Terminal 1, turn right and meeting point is opposite of the Rydges hotel.


Hotel
We have booked an overnight stay for you at:
Travelodge Hotel Sydney Airport
289 King Street Mascot, NSW 2020 Australia Hotel Phone Number: +61 2 8313 6000
At the hotel, please be prepared to give them your name and show your joining letter. Carnival Australia will pay for your room, tax and meals on behalf of Cunard / P&O UK. Rooms are NON SMOKING. All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
Hotel Meals
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Breakfast is available beginning at 06:00am
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 06:45AM, unless told otherwise at check in. If a transportation issue arises, contact Carnival Australia at (61) 2 8326 4000
It is approximately a 30-35 minute drive to the pier from the hotel.
Fleet Travel emergency contact details:
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Port Agent Emergency contact details
Carnival Corporation & plc Level 5, 465 Victoria Avenue, Chatswood NSW 2067
Sydney Port Agency Manager – Brad Ross Email Bradley.Ross@carnivalaustralia.com Mobile Number +61 468 571 823 WhatsApp – +61 468 571 823