In November and December we appealed for volunteers to give the gift of time for each P&O Cruises turnaround in Southampton, starting on 23 November until 21 December.

The volunteers were asked to spread some festive cheer and joy during embarkation by giving a heartfelt warm welcome to our Guests, helping to navigate Guests in the terminal or on the ship and answering any questions they had.

We had an overwhelming response – with over 250 Carnival UK volunteers offering their time to step out of their every day environment and assist our Guests.

Our Guest Obsessed volunteers wore a specially designed P&O Cruises t-shirt and blue Santa hat to make them stand out in a crowd!

We are incredibly grateful to all the volunteers for their commitment, enthusiasm and expertise. With their help, we were able to make a great festive first impression for our Guests and support our onboard teams on their busy turnarounds.

Here’s some comments from just a few of our volunteers;

Thoroughly enjoyable and rewarding day. To hear Guests comments made the day really special and worthwhile. Thanks for the experience and opportunity!” – Chris Roberts

“A really enjoyable experience and a good way to interact with Guests when your Business As Usual role doesn’t involve speaking to Guests.” – Sam Godfrey

“Really fun and festive – I would do this again and would encourage others to do the same.” – Lucy Jenkins

“Thank you – really enjoyed coming on board to help out the guests and feel part of the whole experience. I would love to do this again – any time!” – Smita Nanavati

“Thank you – a really worthwhile experience. An opportunity to assist Guests, learn, observe embarkation and have fun. Lovely group to meet new people within the business too.” – Anna Elliott

“I thought it was a really enjoyable day. I think the ship really appreciated it. Also great to interact with the Guests.” – Clare Poole

Thank you to all our volunteers for being guest obsessed and supporting the delivery of unforgettable holiday happiness. We’re incredibly grateful you gave the gift of time.

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