If you’re embarking your ship in Miami please follow the guide below for information about airports, hotels and travelling to your ship.
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Miami.
Immigration check upon arrival in Miami
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the Valletta Port Agent (below) and include the name of the ship you are due to embark:
Intercruises Port Operations USA, Inc. 1800 Eller Drive, suite 550, Fort Lauderdale 33316
A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Miami together with sending a copy of the Claim Report.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by a representative in the baggage claim area holding a sign with ship name and you will be transferred to the cruise ship terminal.
Joining the next day – transfer from airport to the hotel
If you are joining the next day, you will be met by a representative in the baggage claim area holding a sign with ship name and you will be transferred to the cruise ship terminal.
At the pickup point you will be advised of the allocated hotel that you will be staying. This will be one of the below hotels.
Hotels
At the airport you will be advised of the allocated hotel that you will be staying. This will be one of the below hotels.
Hotel Radisson Red
3401 NW 25th St, Miami, FL 33142 ; Hotel Phone Number: (786) 798-6369
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
MEALS
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 07:00AM, unless told otherwise at check in. If a transportation issue arises, ask the hotel reception to contact the Port Agent.
It is approximately a forty-five-minute drive to the cruise terminal from the hotel.
Fleet Travel emergency contact details
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Port Agent Emergency contact details
Port Agency name: Intercruises Port Operations USA, Inc.
Email j.rodriguez@intercruises.com
Mobile Number + 1 7865325276
Mobile Number + 1 7865325276
WhatsApp – + 1 7865325276
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