Cunard’s onboard Recognition Programme ‘Star of the Month’ helps us recognise and celebrate fleet colleagues for delivering an exceptional service to our guests, through our White Star Service Values and by living our Culture Essentials.
Every month, we celebrate and reward our colleagues onboard at the recognition event – where a White Star Service and a Culture Essentials winner is announced. Everyone can nominate each other and there are great prizes to be won.
Each year an overall White Star Service winner and an overall Culture Essentials winner is chosen and we’re pleased to announce our Cunard Stars of the Year for 2024!
Cunard White Star Service Star of the Year: Jay Almen, Chief Carpenter, Queen Mary 2
Jay has been recognised for always going the extra mile. He is always happy to help, and works relentlessly with the assistance of his team to resolve issues to improve the overall condition of the ship for our guests and crew. He even spent his birthday (a port day) changing out stateroom carpets at very short notice following an unexpected flood. Jay is always smiling, he is a calm and approachable, with a ”can do” attitude that is admirable, and he is appreciated by the whole team. Thank you, Jay.
As the White Star Service Star of the Year Jay will receive:
- Certificate
- Star of the Year pin
- $1,250 USD or a two-week Cunard voyage of Jay’s choosing (more details below)
- Star for the Day treatment!
Congratulations, Jay!
Cunard Culture Essentials Star of the Year: Alen D’Mello, Receptionist, Queen Mary 2
Alen has been recognised for supporting the security team during overnights in Halifax and Boston. Alen (previously security patrol) was asked to help the Security Team during the night as he had all the necessary training. Alen didn’t hesitate for a second to offer his support in a role outside of his own, and was instrumental in the successful delivery of this itinerary. His friendly nature paired with professionalism and respect is well appreciated by guests and crew. Thank you Alen, for your dedication and hard work.
As the Culture Essentials Star of the Year Alen will receive:
- Certificate
- $1,250 USD or a two-week Cunard voyage of Alen’s choosing (more details below)
- Star for the day treatment!
Congratulations, Alen!
What does ‘Star for the day’ treatment involve?
- Free internet for 24 hours
- A tour of the bridge and engine room or the galley/back of house
- $100 each to spend in any of the retail shops on board
- One 50-minute massage treatment each
- Alternative dining for two in a venue of their choosing (subject to availability)
- An evening of guest entertainment in the Royal Court Theatre
- A one-night stay in a Queens Grill suite with breakfast in the morning and bathrobes included as a keepsake
Congratulations to our Cunard Stars of the Year 2024!
2 Comments
Fantastic! Congratulations Jay and Alen 🙂
Well done!
Amazing work photographer also did 🤩