Every day you work hard to deliver unforgettable moments for guests who choose to holiday with us. Thank you to Iona and Azura for sharing a few of these moments from January with us …
Azura’s planetary parade
Creating unforgettable holiday happiness is what we’re all about and recently Azura delivered just that when they took guests on a planetary parade of Venus, Jupiter, Saturn and Mars.
Hester Terhorst, 3rd Officer and Alice Denmark, Deck Cadet hosted an exclusive talk for guests on celestial navigation, the stars and planets, all of which were visible to the naked eye on their recent cruise.
Well done Azura for creating a special experience guests will remember for years to come!
Our 2024 Holiday Happiness winner is … IONA!
Each year, across the P&O Cruises fleet, we award the ship who achieves the highest NPS with title of Holiday Happiness winner. For 2024 our winner was … IONA!
Last year Iona achieved a fantastic NPS score of 44 for the year, a personal best of 62 for cruise G425 and an incredible 52 for the full Fjord season.
Guests felt cruising onboard Iona was easy and effortless from boarding to excursions. They also highly praised crew for being friendly and making them feel valued. For more photos check out this short celebratory video from Iona!
Well done to Iona and her fantastic crew! Thank you for continuing to SHINE in all you do!
If you’ve got examples of delivering unforgettable moments let us know so we can share them with your colleagues. Email us at Internal.Comms@carnivalukgroup.com