Our medical experts are coordinating closely with the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and Public Health England to implement control measures for our ships.
Pre-boarding screening is being conducted for all guests, crew and visitors in all embarkation ports with further medical evaluation if necessary.
As part of these measures, guests and crew who have travelled from or through mainland China, Hong Kong, Macau, South Korea, Iran or Italy within 14 days of embarkation will not be permitted to board our ships.
In addition, reflecting CDC travel recommendations, as a further precautionary measure at this time, anyone who has travelled from or through (including airport transits) Italy, Taiwan, Thailand, Japan, or Singapore within 14 days of embarkation will be subject to enhanced pre-boarding screening to determine whether permission is given to board.
All persons who, within 14 days before embarkation, have had close contact with anyone suspected or diagnosed as having coronavirus, or who is currently subject to health monitoring for possible exposure to coronavirus, will not be permitted to board our ships.
All guests and crew who report symptoms of any respiratory illness will be risk assessed for coronavirus and action taken as necessary. Environmental disinfection onboard will be performed in accordance with our regular stringent cleaning and sanitation protocols.
Although the risk to our guests and crew is low, we are closely monitoring the situation. Our medical experts are coordinating closely with the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to implement control measures for our ships.
Guests or crew who have travelled from or through mainland China, Hong Kong, Macau, Republic of Korea, Iran or Italy within 14 days of embarkation, including transiting through an airport in these locations, will not be permitted to board our ships.
As a further precautionary measure at this time, anyone who has travelled from or through (including airport transits) Singapore, Taiwan, Thailand or Japan within 14 days of embarkation will be subject to advanced pre-boarding screening to determine whether permission is given to board.
All persons who, within 14 days before embarkation, have had close contact with anyone suspected or diagnosed as having coronavirus, or who is currently subject to health monitoring for possible exposure to coronavirus, will not be permitted to board our ships.
Crew members from other regions who may have been scheduled to connect on flights through China, Hong Kong, Macau, Republic of Korea, Iran or Italy have been rerouted.
Our Pre-Boarding screening will be conducted for all guests and crew in all embarkation ports with further medical evaluation if necessary. All guests and crew who visit our onboard Medical Centre with symptoms of any respiratory illness will be risk assessed for coronavirus and action taken as necessary.
Environmental disinfection onboard will be performed in accordance with our regular stringent cleaning and sanitation protocols.
No. The health and safety of our guests and crew is of utmost importance to us and we are actively seeking to mitigate risks to our guests and crew, and are making appropriate adjustments to our operations to help protect everyone onboard our ships.
We have no known cases onboard. We are actively seeking to mitigate any risks to our guests and crew, and are making appropriate adjustments to our operations to help protect everyone onboard our ships. Please be reassured that the health and safety of our guests and crew is of utmost importance to us.
In the event that we had a suspect case onboard, we would follow published guidelines recommended by the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and Public Health England.
Please be reassured that your health and safety and that of our guests is our utmost prioirty. We have no known cases onboard. We are actively seeking to mitigate any risks to our guests and crew, and are making appropriate adjustments to our operations to help protect everyone onboard our ships. If you remain concerned, please speak with your line manager or HR Manager.
Our ships are fitted with sophisticated air conditioning systems that ensure the ship environment is at a comfortable temperature and humidity. This is very important when itineraries take us to hot, humid or cold climates. Some venues and accommodation would be uncomfortably cold or hot, muggy and stuffy without air conditioning. The systems are industry standard and will be found in hotels, shops, airports, cinemas and offices around the world.
Their design onboard is such that air intake units will, in the majority of cases be above head height and a significant distance from individuals.
In order to protect everyone onboard our ships, we are very closely monitoring and assessing the impact of the latest developments and health advisories, as well as various travel and entry restrictions. These may impact ship itineraries and connecting travel. Those impacted will be updated accordingly.
Until further notice. We are very closely monitoring and assessing the impact of the latest international developments and health advisories, as well as various travel and entry restrictions which are increasingly impacting ship itineraries and connecting travel. We will continue to make regular updates.
Some destinations on our itineraries may restrict or deny entry to ships carrying any person with symptoms of influenza and illness, even if symptoms do not meet the criteria set by world health experts including CDC and WHO – and would therefore not even be required to be evaluated or tested for Coronavirus (COVID-19) in most places around the world.
While we will work to minimise these incidents, we do not have control over these decisions. We will comply with all required guidelines that may be implemented by individual destinations that may require itinerary changes. We will make every effort to inform you of any new local policies as soon as the information is made available to us. In some cases, we may choose to replace a port until we can get clear policy guidelines, rather than risk a situation where we could be turned away without cause.
Your Crew Shops stocks a wide range of essential and non-essential items. If essential goods aren’t available, speak to your HR Manager.
Speak with your supervisor/line manager as soon as possible to raise your concerns, so that they can take the necessary action.
If you are feeling unwell and your symptoms are similar to the coronavirus ones you should return to your cabin and call the Medical Centre.
The World Health Organisation (WHO) advice is as follows: For healthy people, wear a mask only if you are taking care of a person with suspected COVID-19 infection.
Yes. Our Pre-boarding screening is being conducted for all guests, crew and visitors in all embarkation ports, with further medical evaluation if necessary.
Pre-boarding screening will be conducted for all guests, crew and visitors in all embarkation ports with further medical evaluation if necessary. To complete this screening process, everyone seeking to board will be required to answer a short questionnaire about recent travel and medical symptoms.
We are actively seeking to mitigate risks to our crew and Guests and are making appropriate adjustments to our operations to protect all onboard our ships. We are taking a particularly cautious approach with embarking crew and gduring the initial boarding process. Following the embarkation screening process, while we are not conducting additional mandatory screening for crew and ugests – including embarkation after a port call – we have implemented a number of control measures.
All guests and crew who visit our onboard Medical Centre with symptoms of any respiratory illness will be risk assessed for coronavirus (COVID-19) and action taken as necessary.
Environmental disinfection onboard will be performed in accordance with our regular stringent cleaning and sanitation protocols.
As an additional precaution, we are encouraging all crew and guests to follow best practices for travel, including practising healthy travel habits. According to the World Health Organization, the simplest and most effective way to prevent illness, is to take extra care to practice basic health habits, including:
• Wash your hands often with soap and water for 20 seconds.
• Where soap and water are not available, use an alcohol-based hand sanitiser.
• Avoid close contact with people suffering from cold or flu like symptoms.
• Cover your nose and mouth with a tissue when you cough or sneeze or use a flexed elbow.
• Avoid unprotected contact with live wild or farm animals.
• Avoid touching your eyes, nose and mouth with unwashed hands.
Yes. Anyone who boards our ships (guests, crew and visitors) is subject to the same stringent control measures.
We are regularly reviewing rotations in light of potential changes and will make arrangements for alternative points of disembarkation where required. Should any changes impact you, we will advise you as soon as possible. If you have any concerns, please speak to the Crew Office.
In accordance with Maritime Labour Convention (MLC) guidelines we must return you to your home country or the location stipulated in your SEA. If you live in a country that has sustained (ongoing) transmission of COVID-19, as noted by the Centre for Disease Control (CDC), please contact your HR Manager on board who will work with People Operations ashore to help find the best solution for your situation.
The Early Disembarkation Policy will apply. Your Crew Office or line manager will be able to provide details of this. Please note that you will not be able to rejoin one of our ships within 14 days of last contact with a person who has been diagnosed with or is under investigation for COVID-19. Any restrictions around boarding following travel through affected areas will also apply (i.e. countries identified by the CDC with sustained (ongoing) transmission of COVID-19).
We are very closely monitoring and assessing the impact of the latest developments and health advisories, as well as various travel and entry restrictions. Joining will not be permitted for people who have travelled through certain areas (e.g. countries identified by the CDC with sustained (ongoing) transmission of COVID-19). We will contact anyone that is impacted.
We work closely with airlines to ensure flight routings and connections include sufficient time for any screening activities required. However, if you have any concerns about a specific travel itinerary, contact UK_Logistics@carnivalukgroup.com
Visiting travel companions are subject to the same restrictions as guests and crew. Relatives who have travelled from or through mainland China, Hong Kong, Macau, Republic of Korea, Iran or Italy within 14 days of embarkation, including transiting through an airport in these locations, will not be permitted to board our ships.
As a further precautionary measure at this time, anyone who has travelled from or through (including airport transits) Singapore, Taiwan, Thailand or Japan within 14 days of embarkation will be subject to advanced pre-boarding screening to determine whether permission is given to board.
All persons who, within 14 days before embarkation, have had close contact with anyone suspected or diagnosed as having coronavirus, or who is currently subject to health monitoring for possible exposure to coronavirus, will not be permitted to board our ships.
No. To protect yourself, your colleagues and guests from contamination, if your travel companion / visitor has not been allowed to embark the ship, you must not spend time with them ashore. If you do, you won't be permitted to re-embark for at least 14 days.
The current situation is something we have never experienced before. We're working with others across the Corporation to understand and agree the best way to deal with different impacts and scenarios, whether they relate to personal sickness, travel restrictions or cancelled voyages.
Please know that we will do the right thing for our people and our Guests and we'll be putting our Core Values (Guest obsessed, Heroes of Safe and Well, Better together, Determined and Courageous, Passionate about Happiness) at the heart of our decision-making. We will communicate our policies as soon as we are able.
We’ve got the strongest financial position of any business in all of travel and leisure. Despite the challenges we’re facing, this is a robust business and we’ll come through it all the stronger for it.