If you’re embarking your ship in Yokohama please follow the guide below for information about airports, hotels and travelling to your ship.
Please note embarking crew members must be at the pier no later than 09.00AM the day of sailing.
Japanese national crew members – are expected to make their way to the ship terminal no later than 09:00hrs. See link for the location. https://osanbashi.jp/en/access/
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Japan.
Immigration check upon arrival in Yokohama
Upon arrival at the airport do NOT go through immigration without meeting Crew agent since special VISA needs to be arranged at Airport.
The Port agent will be waiting for you at immigration control holding placard with ship name & your name. Then a shore pass will be arranged and taken to Immigration check.
After passing immigration booth you will be escorted by Crew handling agent who will then take you to pick up your luggage and then to the hotel after completion of immigration and customs formalities at the airport.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport and include the name of the ship you are due to embark.
A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by Crew agent and transfer will be set for you straight to the ship terminal for embarkation.
Joining the next day – transfer from airport to the hotel
If you are joining the next day, you will be met by Crew agent and you will be taken to the relevant transport arrangement to the hotel depending of the airport of arrival:
Arriving at Narita Airport: Narita Crew agent staff with update Yokohama Crew agent staff who will then be awaiting of your arrival at the Yokohama bus station, from where you will be taken to the hotel.
Arriving at Haneda Airport: Yokohama Crew agent staff will transport you to the hotel.
Hotels
At the airport you will be advised of the allocated hotel that you will be staying.
HOTEL NEW GRAND
10, Yamashita-cho, Naka-ku, Yokohama-shi, Kanagawa, 231-8520 Japan; Hotel Phone Number: +81 (0)45-681-1841
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
MEALS
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 8.30AM, unless told otherwise at check in. If a transportation issue arises, contact Crew Agent.
It is approximately a 30 minutes drive from the hotel to the ship terminal.
Fleet Travel emergency contact details
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Crew Agent Emergency contact details
JAPAN CREW SERVICE CORPORATION YOKOHAMA
286-3, YAMATE-CHO, NAKA-KU YOKOHAMA, 231-0862 JAPAN
TEL: +81-45-663-4190 E-MAIL: jcsyok@japancrew.co.jp
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