Embarking your ship in San Francisco, USA

Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors.  Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.

Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in San Francisco.

Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the local Port Agent (below) and include the name of the ship you are due to embark:

Inchcape Shipping Services 3065 Richmond Parkway,  Suite 108A Richmond, California, 94806, USA

A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in San Francisco together with sending a copy of the Claim Report.

If joining same day, you will be met by a transport representative in front of the main International Terminal Starbucks holding a sign with our company’s logo and you will be transferred to the cruise ship terminal.

Currently under review

If you are joining the next day, please proceed directly to the main International Terminal Starbucks where you will be met by the representative of the transport company.

At the pickup point you will be advised of the allocated hotel that you will be staying. This will be one of the below hotels.  

If you are joining the next day of your arrival in San Francisco Port Agent representative will be taking you to one of the below hotels.

San Francisco Airport Marriott Waterfront Hotel 1800 Old Bayshore Hwy, Burlingame, CA 94010 Hotel Phone Number: +1 (650) 692-9100

or

Westin St. Francis Hotel 335 Powell St, San Francisco, CA 94102 Hotel Phone Number: +1 (415) 397-7000

At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.

Hotel Meals Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.

Breakfast is available , please check opening times at the Reception.

Please be ready in the lobby for pick up no later than 07:45AM, unless told otherwise at check in. If a transportation issue arises, ask the hotel reception to contact the Port Agent

It is approximately a 20-60 minute drive to the cruise terminal from the hotel.

Telephone:            +44 (0) 800 0488717 E-mail:        fleettravel@carnivalssi.com

Inchcape Shipping Services – San Francisco

WhatsApp:        +1 510 685 0703 Mobile:             +1 415 500 5470 Tel: +1 5105479900

E-mail:        ISS.SanFrancisco@iss-shipping.com