If you’re embarking your ship in Montevideo please follow the guide below for information about airports, hotels and travelling to your ship.
IMPORTANT: Electronic travel authorisations (ETAs) and declarations (ETDs)
Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors. Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.
Entry Visa or Travel documents required prior to your travel
Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Montevideo.
Immigration check upon arrival in Montevideo
Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.
Missing Luggage
If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the Montevideo Port Agent (below) and include the name of the ship you are due to embark:
JR Williams – Montevideo Solís 1533, Montevideo, 11000, Uruguay
A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Montevideo together with sending a copy of the Claim Report.
Joining same day – transfer from airport to the cruise terminal
If joining same day, you will be met by a team member at Information Desk inside the airport a holding a sign with the JR Williams – Montevideo INACT logo and joining ship name and you will be transferred to the cruise ship terminal.

Joining the next day – transfer from airport to the hotel
If you are joining the next day, please proceed directly to the Information Desk where you will be met by the representative of the transport company holding a sign with the JR Williams – Montevideo INACT logo and joining ship name.
At the pickup point you will be advised of the allocated hotel that you will be staying. This will be one of the below hotels.

Hotels
If you are joining the next day of your arrival in Montevideo Port Agent representative will be taking you to one of the below hotels.
HILTON GARDEN INN
Address: Av. Luis Bonavita 1315; Hotel Phone Number: +598 2623 8000
SORO HOTEL
Address: Federico Abadie 2912; Hotel Phone Number: +598 2710 8000
ALOFT HOTEL
Address: Víctor Soliño 350; Hotel Phone Number: +598 2716 1111
At the hotel, please be prepared to give them your name and your passport.
All hotel bookings are made on a dinner, bed, and breakfast basis. Depending on your arrival time at the hotel, lunch may also be included.
All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.
MEALS
Meal allowances are organized by Carnival UK. The hotel will inform you of your allowance on check-in.
Transfer from Hotel to the Ship
Please be ready in the lobby for pick up no later than 8:00 AM, unless told otherwise at check in. If a transportation issue arises, ask the hotel reception to contact the Port Agent
It is approximately a 20-minute drive to the cruise terminal from the hotel.
Fleet Travel emergency contact details
Telephone: +44 (0) 800 0488717 E-mail: fleettravel@carnivalssi.com
Port Agent Emergency contact details
JR Williams – Montevideo INACT
Mobile: +598 96 446688 (Daniel Cardarello)
+598 96 413234 (Camilo Fungi)
E-mail: ops@jrwilliams.com.uy and acooper@jrwilliams.com.uy
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