Embarking your ship in Hong Kong

HK Immigration has cancelled the requirement of filling Arrival Card. In addition, there is no requirement from HK Port Health / Customs to fill up any pre-arrival document.

For Indian National only:

Please ensure you have valid PAR before your arrival to HK. https://www.immd.gov.hk/eng/services/visas/pre-arrival_registration_for_indian_nationals.html

Although Indian Seaman (with valid Seaman Book) does not require HK Visa or PAR to enter HK, some airlines may not be aware of this regulation. They often refer to below HK Visa’s requirement (published on HK Immigration’s web) and demand PAR for all Indian travelling to Hong Kong.

https://www.immd.gov.hk/eng/services/visas/visit-transit/visit-visa-entry-permit.htmlTo avoid running into this issue, it is highly recommended that Indian national only apply this PAR (free of charge and instantaneous result) in case they are requested by airline for it

Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Hong Kong.

Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.

At Immigration Checkpoint, please proceed to Seaman Booth but NOT ordinary Booth (for Traveller / Guest / Visitor) with all documents mentioned at “Documents required for joining Crew” (Passport, Seaman Book, Hong Kong visa – if you are visa national, OKTB letter from your GTP)

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport.

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of Hong Kong Port Agent (below) and include the name of the ship you are due to embark.

HK Port Agent’s Name : Lawrence Cheung Mobile +852 90967384 E-mail  Agency.ops.hk@wallem.com

A lost luggage report (with Reference Number) should be provided for your reference. Please share this report and notify the local Port Agent and Crew Manager aboard your ship as soon as possible.

If joining same day: Please proceed to meeting point at Arrival Hall within HK Airport to meet Port Agent’s Driver. The driver will be holding Tablet Screen with Cruise’s Name on it. In case you did not come across our driver at meeting point, please contact Port Agent (Lawrence +852 90967384; Whatsapp enabled).

If you are joining the next day, with hotel’s stay organized by Port Agent. At Airport, please proceed to meeting point at Arrival Hall (HK Airport) to meet Port Agent’s Driver. The driver will be holding Tablet Screen with embarking  ship’ s  name on it.

If you are joining the next day of your arrival in Hong Kong, Port Agent representative will be taking you to one of the below hotels.

Once you have arrived at Hotel, you should receive a Welcome letter sample: from Hotel’s Front Desk.

On this letter you will find general information of Ship such as her Estimate Arrival Time, Departure Time and Berth’s address.

Most Importantly, the Hotel’s pickup time will be listed on this letter. Please ensure you checkout and arrive at hotel’s lobby at least 15mins prior to the pickup time.

Metropark Kowloon Hotel

Address        75 Waterloo Rd, Ho Man Tin, Kowloon                  Tel:         +852 27611711

The George Hotel

Paceville Avenue, Swieqi, Malta Majjistral STJ3103; Hotel Phone Number: +356 2011 1000

Panda Hotel

Address        3 Tsuen Wah Street, Tsuen Wan, Hong Kong          Tel:          +852 24091111

At the hotel, please be prepared to give them your name and your passport.

All hotel bookings are made on a dinner, bed, and breakfast basis.  Depending on your arrival time at the hotel, lunch may also be included. 

All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.

MEALS

Meal allowances are organized by Carnival UK.  The hotel will inform you of your allowance on check-in. 

Please be ready in the lobby for pick up no later than stated Hotel’s pickup time on the Welcome letter, unless told otherwise at check in. If a transportation issue arises, contact port agent Mr Lawrence +852 90967384 (Whatsapp enabled).

It is approximately 20-minutes drive to the pier from the hotel.

Telephone:            +44 (0) 800 0488717 E-mail:        fleettravel@carnivalssi.com

Port Agency name          Wallem Shipping (HK) Limited

Email                                 Agency.ops.hk@wallem.com

Mobile Number               +852 90967384 (Lawrence) / 60386092 (Frank)

WhatsApp –                      +852 90967384 (Lawrence) / 60386092 (Frank)