Embarking your ship in Callao, Peru

Electronic travel authorisations (ETAs) and declarations (ETDs) are likely to become more common in the future. Many countries are adopting ETAs and ETDs to enhance security and streamline the entry process for visitors.  Because countries are introducing this electronic process at different timeframes, it’s important that you check with your Global Talent Partner / Crew Compliance team what requirements exist in your destination for your nationality.

Please check with your Global talent partner/ Crew Compliance team what visa or travel documents you need for your entry in Peru.

Upon arrival at the airport, please proceed through the normal customs/immigration requirements and collect your luggage.

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport.

If you are missing luggage, please file a claim with the airline PRIOR to leaving the airport. If your luggage is lost during your journey, please provide the address of the local Port Agent (below) and include the name of the ship you are due to embark:

ISS MARINE SERVICES SAC

RUC 20566429943 Calle Martin de Murua 150 – 12th Floor Office 1201 San Miguel ZIP CODE Lima 32, Lima – Perú Att Sr. Hector Cardenas Phone 51 948087933 E-mail: operationsperu@iss-shipping.com

A copy of the claim should be kept for your records. You must notify Crew Manager aboard your ship as soon as possible. The Crew Manager will inform the Port Agent in Callao together with sending a copy of the Claim Report.

If joining same day, you will be met by a representative near the Tourist guidance and information desk. The driver will be holding a chart with Vessel´s Name.

If you are joining the next day, by a representative near the Tourist guidance and information desk. The driver will be holding a chart with Vessel´s Name.

If you are joining the next day of your arrival in Callao Port Agent representative will be taking you to the below hotel.

Hotel Estelar Miraflores

Address: Av. Alfredo Benavides 415, Miraflores, Lima; Hotel Phone Number: +51 1 6307777

At the hotel, please be prepared to give them your name and your passport.

All hotel bookings are made on a dinner, bed, and breakfast basis.  Depending on your arrival time at the hotel, lunch may also be included. 

All incidental charges, such as phone, mini bar, in room movies, baggage handling etc. will be charged to your account and must be paid by you upon check out.

MEALS

Meal allowances are organized by Carnival UK.  The hotel will inform you of your allowance on check-in. 

Please be ready in the lobby for pick up no later than 07:45AM, unless told otherwise at check in. If a transportation issue arises, contact Callao Port Agent (contact details below)

Telephone:            +44 (0) 800 0488717 E-mail:        fleettravel@carnivalssi.com

Port Agency Name: Inchcape Peru

Email: operationsperu@iss-shipping.com

Contact Details:

Angelo Mardini             Mobile Number    +51 933 149 307, WhatsApp –        +51 933 149 307

Cledy Chavez Mobile Number    +51 956 235 381, WhatsApp –         +51 956 235 381

Nancy Reyes Mobile Number    +51 933 152 393. WhatsApp –         +51 933 152 393